Email us


Being Assertive When it Matters


Being Assertive When it Matters

by Rostrup
209 209 people viewed this event.

Half Day Training Programme

The Half Day Programme puts less emphasis on personal diagnostics and more focus on new ways of thinking about the environment in which Participants are looking to thrive. The activities are designed to replicate the various occasions faced by Participants so that they enjoy real added-value from developing strategies that can be taken away and applied to their own personally challenging situations.

Topic Suggested Content
Improving your confidence
  • Don’t be a People Pleaser (all the time).
  • Assertiveness, Aggressiveness and Passiveness.
  • Self awareness.
  • Setting boundaries.
  • Controlling your emotions.
Being more assertive
  • Verbal Skills.
  • Open Minds, Active Listening and Handling Mistakes Positively.
  • Body Language.
  • Saying ‘No’ respectfully; Avoiding Causing Offence.
  • Dealing with Aggression – Passive or Explicit.
Getting what you want
  • Know the Audience.
  • Assertiveness Language.
  • Being Inclusive; Using Empathy and Information.
  • Dealing with your Manager, your Peers and less Senior Colleagues. 
  • Handling Complaints

Ticket Information

Being Assertive
Sales Ended: 2024-03-03 12:00 AM
- Already registered for this event.
Event registration closed.

Date And Time

2024-03-04 @ 01:30 PM

Registration End Date



Online event
Download Events iCal

Share With Friends

… confident, caring, knowledgeable; handled the team dynamics very well; informative and fun.

Tailored advice and feedback to the individuals and teams as he got to know us better; personal.

Great at defusing tricky situations.

Respectful and caring Educator and a wonderful individual.

Extremely good facilitator of many discussions, valuing everyone in the group.

Clear presenter; good at bringing across the material.

Very good facilitator; great listener and a great sense of humour.

On a personal level I felt it was the first time that I had been able to draw a breath and think about all you discussed since the start of Covid. So, a huge thank you, the content, slides, interaction on chat etc was all brilliant.

Special kudos to him for creating the psychological space that enabled the group to publicly share feedback

In addition to the training material itself, Hans was able to provide deeper answers on specific topics that came from more experienced managers.

Super confident, had answers for everything or helped find them. Really, good. Pretty impressed!

Great speaker, leaving sufficient space for attendees to get involved in the discussions

Hans was an engaging facilitator and was able to both answer questions expertly and cultivate a healthy dialogue including the whole room.

Good sense of humour, effective at delivering content and soliciting questions from the audience.

Hans did great job in involving people to have discussion about the various issues instead of just presenting them, much appreciated!

Clear, engaging and committed to helping us – amazing facilitator