Case Studies
The New Manager Flagship Programme
Introduction
Google, known for its rapid growth and innovative culture, faced a common challenge: equipping newly appointed managers with the necessary skills to succeed in their new roles. Recognising the critical importance of managerial effectiveness in driving success and fostering a positive workplace, Google sought to address this challenge through targeted training and development.
Rostrup’s Role
Rostrup, a leading training provider, played a key role in developing and delivering the New Manager Flagship Programme. This programme aimed to provide new managers with the tools and knowledge needed to transition effectively from individual contributors to leaders.
Key Content Areas
- The Importance of Managers
- Roles and Responsibilities
- Transitioning to Management
- Growth Mindset
- Leadership Frameworks
- Emotional Intelligence
- Effective Feedback
- Wellbeing and Mental Health
- Facilitative Coaching
- Personal Development
Workshop Delivery and Outcomes
The New Manager Flagship Programme featured a mix of case studies, live scenarios, and simulations to provide hands-on learning opportunities. Each two-day event had between 24 and 36 participants, facilitated by experienced trainers who guided the learning journey and encouraged open discussion and peer-to-peer learning.
The programme achieved a high level of consistency across different regions, with 80% of the content standardised globally and 20% adapted to local contexts. Ten programmes were delivered annually in three centres (London, Dublin, and Zurich), attracting a large number of participants and consistently receiving positive feedback.
Conclusion
The New Manager Flagship Programme was instrumental in equipping Google’s new managers with the essential skills to succeed in their roles. By focusing on practical learning, leadership development, and emotional intelligence, the programme contributed to the company’s culture of excellence and employee satisfaction.
