Case Studies

Strengthening Leadership Skills: A Case Study

Black & Decker, a global leader in power tools and accessories, sought to bolster their market position in the EMEA region. To achieve this, they implemented a “Finance for Non-Financials” training programme, delivered by local Country Finance Managers (CFMs). To ensure consistency and effectiveness, these CFMs required training in facilitation skills.

Rostrup, a renowned training provider, designed a tailored workshop based on Black & Decker’s “Training for Results” programme. This condensed one-day course emphasised progressive facilitation techniques, encouraging CFMs to empathise with participants and optimise learning, skill application, and performance.

Key Content Areas:

Design and Preparation:

• Structuring effective training interventions
• Implementing best practices for training delivery
• Maximising the impact of training materials
• Adapting to different learning styles
• Evaluating training effectiveness and ROI

Participant Engagement:

• Projecting a professional image
• Maintaining participant attention and interest
• Encouraging active participation and interaction
• Proactively addressing potential challenges
• Managing difficult participants and varying levels of engagement

Workshop Delivery and Outcomes:

The workshop, held in Athens, featured highly practical activities that involved individual, pair, and group work. Participants actively “road-tested” training course activities, fostering a deeper understanding of facilitation techniques. The workshop emphasised the application of skills to real-world business scenarios and encouraged thoughtful discussion. Additionally, one-on-one coaching provided personalised support to CFMs.

Following the successful completion of the workshop, the “Finance for Non-Financials” programme was successfully rolled out across the EMEA region by CFMs. To ensure ongoing support and development, Rostrup established a dedicated facility for CFMs to seek assistance, resolve delivery challenges, and receive further coaching on effective facilitation.

In conclusion, Rostrup’s tailored training programme empowered Black & Decker’s CFMs with the essential skills to deliver impactful training programmes. By focusing on practical application, participant engagement, and ongoing support, the workshop contributed to the company’s strategic goals and strengthened its market position.